FAQ for Best Dress Clothing


How can I place an order?

You can place an order by selecting the items you wish to purchase, adding them to your shopping cart, and proceeding to the checkout page. You’ll be required to fill in your billing and shipping information as well as your preferred payment method.

How do I know if my order has been received?

Once your order has been received, you’ll receive an order confirmation via email. This email will include your order number and the details of your purchase.

Can I cancel an order after I’ve placed it?

If you need to cancel an order, please reach out to our customer service team as soon as possible. We’ll do our best to help you with the cancellation, but please keep in mind that order cancellations may not always be possible, particularly if the order has already been shipped.

Shipping & Delivery

How long does shipping usually take?

We typically process and ship orders within 1-2 business days. The estimated delivery time will depend on your location and the shipping method you selected during checkout.

Can I track my package?

Yes! Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number. You can use this number to track your package through the delivery process.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Please note that international shipping rates may vary depending on your location.

Returns & Exchanges

What is your return policy?

We accept returns for items that are unworn, unwashed, and in their original condition within 30 days of purchase. You can find more details about our return policy on our Returns page.

How do I initiate a return?

To initiate a return, please log into your account on our website and fill out the return request form. Our customer service team will review your request and provide instructions on how to proceed.

Can I exchange an item for a different size?

Yes, we do offer exchanges for different sizes. Please follow the instructions on our Returns page and note the size you wish to exchange the item for.

Contact Us

How can I get in touch with customer service?

You can contact us via phone, email or through our contact form. Visit our Contact Us page to find the appropriate contact information for your inquiry.

What are your customer service hours?

Our customer service hours are from 9am to 5pm EST, Monday to Friday. We will do our best to respond to your inquiry as promptly as possible within these hours.